Healthcare & Hospital Management ERP

Odoo covers the administrative, financial, and operational layers of healthcare management — patient registration, appointment scheduling, billing, pharmacy inventory, HR, and payroll. It is an EMR-lite and fully integrated ERP rather than a deep clinical HIS (no DICOM viewer or clinical decision support). For hospitals requiring a full HIS, iWesabe implements Odoo alongside a dedicated clinical system, with Odoo owning the finance, supply chain, and HR layers.

Odoo's Invoicing module is configured with payer plans that map your service catalogue to CCHI claim codes. When a patient visit is closed, the system generates an itemised claim line per service, applies the co-payment rule, and presents the balance for insurer submission. Pre-authorisation requests and approval statuses are tracked inside the patient record, and insurer payments are matched against open claims automatically to calculate net receivable per payer.

Yes. Odoo's multi-company or multi-location configuration supports separate physician schedules, service price lists, and cash drawers per branch — while sharing one patient database. A patient registered at the Riyadh branch is immediately searchable at the Jeddah branch with full medical and billing history. Consolidated financial reporting rolls up revenue and receivables across all branches.

Cash and direct-pay patients receive ZATCA-compliant simplified (B2C) invoices with an embedded QR code at checkout — generated automatically by Odoo Invoicing. Corporate insurance accounts (B2B) receive cleared e-invoices submitted through FATOORA with UUID and cryptographic stamp. Both invoice types are stored in Odoo and available for audit without any additional document management system.

Yes. Odoo Inventory is configured with lot tracking and expiry date enforcement per drug product. The system generates automatic alerts when stock approaches expiry, blocks dispensing of expired lots, and maintains a controlled substance log per Saudi Health Ministry requirements. Reorder rules trigger purchase orders when pharmacy stock falls below minimum quantity.

Odoo Payroll supports fixed salary, per-session fee, and hybrid compensation structures. Physician session counts are pulled from the appointment and billing records into payroll salary rules automatically. GOSI contributions (11.75% employer, 9.75% employee for Saudi nationals) and IQAMA fee deductions for expatriate staff are calculated within the standard Saudi payroll localisation.

A single-location polyclinic with standard specialities typically goes live in 6–10 weeks. A multi-branch group with 4–8 locations, insurance claim configuration, and pharmacy integration runs 12–18 weeks. iWesabe scopes the project based on number of branches, specialities, insurance payers, and whether pharmacy and lab integrations are in scope.